FAQ

· How large are the portions?

Portions are generous; all Entrees are between 7 to 9 ounces, all sides are about 16+ ounces. Soups and stews are about 16 ounces. Most people with a normal appetite get 2 servings from each dish.

· What areas of town do you deliver to?

I deliver free to Riverside, Avondale, Downtown, Murray Hill, Springfield, San Marco and Ortega and Lakewood and as far as NAS. There is no minimum for pickup. If you live outside of this area you are can pickup.

· How do I pay each week?

Payment is made at the time the order is placed; please email me your credit card info when your first order is placed and I will keep it on file for all orders.  You may email be part of it and text the rest for security purposes (text to 904-520-3448).   Please provide the following info;

• Credit Card number
• Expiration Date
• 3 or 4 Digit Security Code (on front of Amex, back of card for all others)
• Zip Code associated with that card.

· Do I have to order each week or sign a contract?

No, there is no contract. Order when you want, I have many clients that travel or have varying work schedules, so you can be very flexible. Feel free to try the service and see if it works for you!  You will be amazed at how quickly you begin to feel better by eating healthier meals!

· How do I get the menus?

Menus are emailed each week on Sunday; orders are due no later than 4 PM on Wednesdays for the following weeks order.

· Is there a minimum order required?

Yes, for me to deliver to you there is a $50. minimum order PER DELIVERY. That means you would need to order $50. of food for Tuesday and $50. for Friday.

· What if I need to cancel an order?

Orders CANNOT be cancelled any later than noon on Thursday. This is when I put the orders together and begin ordering for the following weeks groceries.

· What days can I get a delivery?

I deliver each Tuesday and Friday. 

· What time do you deliver?

Delivery is generally between 10:30 and 1:00. I need to pick up the containers from the previous delivery. If you are not home I can come in with a key and put it in the refrigerator. You can set out a cooler with freezer packs.  If you have a refrigerator in your garage you may provide me with the code or a garage opener.

· What containers do you deliver in?

I use Glad Freezer containers that are BPA free.

· There is a onetime container fee; $30.00 (for Glad containers; one to deliver in, one for me to pick up each delivery. Containers MUST be returned at each delivery, or I have to buy more containers for you. Containers from each delivery must come back to me clean and dry. Please do not put lids on, stack them please. This allows the food and soap odor to dissipate.

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· There is a $10.00 cleaning fee if your containers come back dirty.

· What if I haven’t eaten all of the meals you have delivered, how do I return containers?

You will need to place the remaining food in your own containers as these are for meal delivery only. Or you can purchase a second set so there is back-up. I order three full sets but sometimes use more of the big ones on each delivery. For instance if you order a salad it will be in one of the larger containers. Please DO NOT heat food in these containers!

Unsure about your diet, want to know whether you are eating healthy enough, meeting your nutrient needs?  Nutrition Coaching is available

Coaching is available in person or by Video Conferencing.

  Paleo Meal Delivery Service by Millie Barnes”>

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